Mobikon which was started by Samir khadepaun was developed with the intension to help restaurant owners to know their customer better and track their needs and exceed their expectations.it helps brands build detailed customer profile, integrating across all channels of interactions.it also helps restaurants to increase sales and customer interactions via intelligent marketing, real time analytics and retargeting tools. Turn customer feedback into revenues and customers as promoters.

The startup, which began with a team of six in 2009, now has offices in India, Dubai, Singapore, Macau, and the Philippines, serving 200 brands with over 1,500 outlets in nine countries. Today it announced series B funding of US$2.3 million from Singapore-based Jungle Ventures to expand more aggressively in India and Southeast Asia. Mobikon had previously raised US$1.7 million from Jungle Ventures and Spring Singapore three years earlier.

The new funding will go toward scaling up as well as automating its marketing tools. Samir Khadepaun, co-founder and CEO of Mobikon, says: “The F&B business across Asia is set for a period of unprecedented growth and Mobikon is ideally positioned to spur this growth and at the same time to benefit from it.”

Anurag Srivastava, managing partner and co-founder at Jungle Ventures, says, “Mobikon has been consistently growing at 9 to 10 percent month-on-month for the last two years and we expect the company to dominate customer engagement for restaurants.”

It has built up a database of over 50,000 profiles of diners, with thousands more being added each month. This helps its restaurants to wish customers on their birthdays, get reviews, and send personalized offers. All this happens with the help of a tool called mEngage, developed by restaurant marketing platform Mobikon.

mEngage helps you send targeted messages to your customers, by utilizing their unique interactions with your business.

  • Leverages consumer behaviour and user data for better messaging
  • Sends right message at the right time. ( Birthday & Anniversary triggers, Referral Triggers, Upselling Triggers )
  • Detailed Filters for better targeted campaigns. ( Filter customers by ratings, order value, spend, dish preference, location, gender, age group and more)
  • mEngage helps you convert offline campaigns to interactive online campaigns via QR code & redemption POS.

 

Mobikon’s leading customers in India include Copper Chimney, Little Italy, and Pizza Express. Internationally, Swensen’s, Red Crab Group, and Select Group use the platform. Mobikon plans to double the number of outlets it serves within a year.

About Author

Sangeeta Ghosh

Sangeeta is an engineering graduate and is passionate about painting and music. She is always blooming with new ideas and is a real go to person when you are searching for one. Exploring good dining places across the city is her favourite off-field indulgence. At KnowStartup, she is an integral part of the editorial team.

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