Chennai-based SaaS startup – Freshdesk has announced a $55 Million Series F funding round led by Sequoia Capital India along with Accel Partners.

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Freshdesk was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy to enable businesses of all sizes provide customer support across multiple channels like email, phone, chat, forums and social media.

The funds will be utilised in fuelling company’s aggressive expansion strategy across the entire product line.

“We met Freshdesk four years back when it was getting started and have been tracking their progress closely ever since, They have a world-class product vision and Sequoia is delighted to partner with Girish and lead this growth capital round to help scale India’s leading SaaS company.”

said Mohit Bhatnagar, Managing Director, Sequoia Capital India.

Freshdesk currently has 100,000 customers, mostly small-to-medium size businesses, and offer a range of products including their namesake customer support product, Freshservice, the company’s IT help desk product, and Freshsales, a CRM product Freshdesk added this year.

“We are excited to have Sequoia Capital India as a new investor, the expertise and the excitement they bring will round out our already world-class team,”

said Girish Mathrubootham, founder and CEO of Freshdesk.

“We have been backing Freshdesk since our seed investment. We are excited about Freshdesk becoming one of the global iconic SaaS companies in the future,”

said Sameer Gandhi, Partner at Accel Partners.

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Sangeeta Ghosh

Sangeeta is an engineering graduate and is passionate about painting and music. She is always blooming with new ideas and is a real go to person when you are searching for one. Exploring good dining places across the city is her favourite off-field indulgence. At KnowStartup, she is an integral part of the editorial team.

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